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2023 and 2024 trends in mass consumption and retail

Mobilvendor
9/6/25

The mass consumer and retail sector is an important part of the economy and has been the backbone of many industries. With the introduction of e-commerce, these industries now face the challenge of keeping up with a changing environment. Learn how to improve mass consumption trends with our Business Intelligence Software. Contact us hereGeographic Data Analysis and Sales StrategiesBusiness Intelligence MobilVendorContents hide 1 What are the conditions in which the industry is operating at the moment and will they set the 2023 trends? 2 Trends 2023 in the mass consumption and retail sector What are the conditions in which the industry is operating at the moment and will they set the 2023 trends? The international situation marked by the Russia-Ukraine war, the lack of raw materials, climate change, the increase in transport prices, digital transformation and the post-Covid era are some factors that will condition the way of consuming in 2023 and 2024. The volatility and uncertainty of consumption have made it difficult for companies to predict demand and plan accordingly. This has given rise to new players in the market who have seized this opportunity by innovating around these challenges. Many companies have been forced to close their doors due to lack of innovation or inability to adapt to changes. We are living in the era of artificial intelligence (AI), the Internet of Things (IoT), virtual and augmented reality (VR/AR), cloud computing, blockchain and the speed of connection with 5G. Under these circumstances, the big players in mass consumption and retail are trying to discover their next move and the smaller players are trying to innovate and break into the market. Online shopping is increasingly popular, which has created the need for physical stores to find new ways to attract customers.2023 trends in the mass consumer and retail sectorOne of the main trends in the sector right now is that people are spending more time on their mobile devices than in the past. This means that companies are looking for ways to integrate mobile devices into their physical stores so that people can buy things on their phones while they are still in the store. It is estimated that by 2025, online stores will generate almost 25% of total sales in the retail sector, which means that starting that year, one in four purchases will be made through the Internet. An online store is no longer an option, but a necessity for companies in the sector that want to have a competitive advantage. In addition, e-commerce allows them to reach a wider customer base than they could otherwise. For this reason, these companies are increasingly focusing on achieving synergy between the physical store and the online store. Another trend that will mark the future of mass consumption and retail is sustainability. Awareness of sustainability has been growing steadily in recent years with many organizations implementing programs that protect natural resources. These programs focus on waste reduction, energy and water conservation, and material recycling. Retailers are committed to sustainability because it can help them grow in the future. They are constantly looking for ways to reduce their environmental impact and create a better world for themselves and their customers. Consumer and retail companies are always looking for new ways to attract customers and increase their loyalty. Many retailers have found that personal customer connections can be a great way to achieve this. This trend isn't going anywhere anytime soon. Retailers will continue to use personal connections as a way to retain customers in the future and in 2023 it will be no different. Another of the 2023 trends in the sector will be the collection and analysis of data to optimize processes, provide better services and generate strategies that maximize sales. Companies in the sector need to analyze data to know their customers and make better decisions. Data is the new currency in business. The more data obtained, the better they will know their customers. In the industry, big data can be used to understand customer needs, preferences and behaviors, store traffic and returns. It is also very useful for discovering where your competitors are wrong or which product lines should be discontinued so as not to lose money on those products. Remember that to meet your goals and successfully follow this path, Mobilvendor is your best ally. Our platform provides you with an innovative business management model that will allow you to optimize all your processes, from obtaining and analyzing data to selling online.