Order Management: Keys and Strategies for Your Company

Order management is an essential process for any company, encompassing organization, route development, order tracking, and delivery of products or services. This process is crucial for ensuring operational efficiency, making decisions based on data, maintaining competitiveness and adapting to market changes. Effective order management makes it possible to optimize resources, improve customer service and ensure business continuity in the face of market changes. In this article, we'll talk about the ways in which companies and industries manage orders with the help of technology. In 2024, working without software that supports human management is impossible. With technological advances and the inclusion of artificial intelligence in operations, it is important to learn more about how to manage orders with key strategies and tools. Get to know Mobilvendor and manage your orders with Artificial Intelligence while increasing your salesorder managementOrder ManagementContents hide 1 What is order management? 2 Importance of order management3 Order Management Software What is order management? Order management is a process that is responsible for the organization, planning, execution and control of the processes necessary to deliver the purchases of products and services made by customers. This management is linked to customer service, logistics and operations departments. Order management begins when a customer enters an order by purchasing a product through traditional channels, ecommerce, or points of sale. The order management cycle ends when the ticket or invoice associated with their order has been closed and the customer is satisfied with their product. Importance of order managementThe importance of order management does not only lie in delivery and reception, it is also important to predict what our customer is able to buy in order for the sales force to promote purchases for the points of sale of our customers or retailers. Let's take as an example a soda distributor that aims to distribute orders from each of its stores efficiently. With a suggested order module, we can make predictions using artificial intelligence to ensure that each sales team knows what products they can offer according to the inventory and stock at that time. In addition to all this, the suggested ordering system helps you manage your inventories efficiently. Use three main approaches: seasonality, your store's purchase history, and machine learning to predict which products might be popular. In addition, it highlights key products (dynamic impact module) for your sellers, ensuring a greater probability of sale.In short, it's like having an intelligent assistant that optimizes your inventories and maximizes your sales by suggesting the right products at the right time. Also, having robust logistics software makes order management efficient, optimizing delivery times and routes in real time.Software for order managementTo be efficient in our operations, it is important to have a module or robust commercial management system with functionalities that complement the complete management of the organization in order to optimize orders, increase sales and increase the productivity of our teams. Here we are going to introduce you to the solutions that Mobilvendor has for successful business management: Mobilvendor Suggested Order: The Mobilvendor Suggested Order Module uses algorithms and machine learning to create personalized shopping baskets, thus improving customer experience and sales. It adapts to the needs and preferences of customers based on their history. In our module, we have the possibility of configuring 3 types of suggested orders: Based on seasonality, generator of suggested baskets according to the customer's purchase history and generator of baskets based on other stores.MobilVendor Business Module: Commercial system designed to increase your sales and optimize processes, integrates a web platform and a mobile app, offering technological solutions such as personalized commercial strategies, real-time control of the sales force, and omnichannel sales.MobilVendor Logistics Module: Logistics software for efficient and modern management. This module allows you to fully control deliveries and routes, optimizing each step of the logistics process, you can also use it forWith each of these solutions, Mobilvendor has enabled hundreds of customers in Ecuador and Latin America to optimize the management of their orders and increase sales in their companies or businesses. From businesses with more than 200 employees to small and medium-sized businesses, Mobilvendor has a solution for you. Contact and get to know the tool here